GDPR (implemented by DPA 2018 in the UK) brought in the new legal protction for personal information from May 2018. This tells you what personal information I hold and why, and what your rights are. Once you have read it please complete and sign the declaration I will give to you.
The purpose of processing client data.
In order to give professional reflexology treatments, I will need to gather and retain potentially sensitive information about your health. I will only use this information for informing reflexology treatments and associated recommendations concerning aspects of health and wellbeing which I will offer to you.
Lawful Basis for holding and using Client Information
As a full member of the Association of Reflexologists, I abide by the AoR Code of Practice and Ethics. The lawful basis under which I hold and use your information is
a. my legitimate interests i.e my requirement to retain the information in order to provide you with the best possible treatment options and advice.
b.my requirement to hold your information for the following reasons;
i CNHC requirements to retain information
ii law requiring children's records.
As I hold special category data (i.e health related information,) the Additional Condition under which I hold and use this information is: for me to fulfil my role as a health care practitioner bound under the AoR Confidentiality as defined in the AoR Code of Practice and Ethics.
What information l hold and what I do with it.
I order to give professional reflexology treatments, I will need to ask for and keep information about your health. I will only use this for informing reflexology treatments and any advice I give as a result of your treatment. The information to be held is:
Your contact details
Medical history and other health related information (which I will take from you at the first consultation.)
Treatment details and related notes (which I will take after each consultation.)
I will NOT share your information with anyone else (other than required for legal process) without explaining why it is necessary, and getting your explicit consent.
How long I retain your information for
I will keep your information for the following periods
a. 'claims occurring' insurance: (records to be kept for 7 years after last treatment.)
b. law regarding children's records ( records to be kept until the child is 25 or if 17 when treated then 26.)
c. CNHC requirements to retain information for 8 years.
Your data will not be transferred outside the EU.
Protecting your personal data.
I am committed to ensuring that your personal data is secure. In order to prevent unauthorised access to disclosure, I have put in place appropriate technical, physical and managerial procedures to safeguard and secure the information we collect from you.
I will contact you using the contact preferences you give me in in relation to
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GDPR give you the following rights:
The right to be informed.
The right of access
The right to rectification
The right to erasure
The right to restrict processing of personal data
The right to data portability
The right to object
Rights in relation to automated decision making and profiling
The right to lodge a complaint with the information commissioners office.
If you do not agree to your therapist keeping records of information about you and your treatments, or if you do not allow them to use the information in the way they need to for treatments, the therapist will not be able to treat you.
Your therapist has to keep your records of treatment for a certain period as described above, which may mean that even if you ask them to erase any details about you, they might have to keep these details until after that period has passed.
Your therapist can move their records between their computers and IT systems as long as your details are protected from being seen by others without your permission.